Subject: Help with phoning
Hi! I need some help with phoning to Switzerland. I don't know if I am doing something wrong, or if a phone number has changed, but I am trying to contact Luzerner Keramik (a store) in Lucerne. I've dialed (from the U.S.) 011-41-410-62-55 and keep getting a busy signal. Am I missing something, perhaps a city code? Any suggestions would be helpful, as I need to contact them regarding personalizing several items I bought there this summer.

Thanks.

Jan in Florida