Subject: CDW / Hertz
Try Calling Amex and letting them get involved. They have people who's job it is to help customers with things like this. I would be surprised if they did not get you a refund at least for the unused days. You may have to stop at a Hertz office to change paper work. They are everywhere though. Good Luck and keep us posted. Thank You, David West CA. U.S.A.