Subject: Alitalia
Hi ,as I promised here is the report on my daughter's recent flight MiamiRoma-Miami in Alitalia, she arrived today. I shall never fly Alitalia again this was in essence her report. Six hours late going to Europe , four hours late coming back. Very bad service.

I am sorry to post such a bad report on Alitalia, after all we are American Italians and love Italy, but the fact is that as previously reported the Alitalian employees seem to be some kind of bureaucrats that do not care.

For instance, I was informed this morning by phone from an Alitalia employee that the plane was on time, for some reason I checked again a few minutes later and was told that it was almost four hours late.!!...can you believe this? Sorry. Graziella Cattarossi.