If you do go to Zermatt, a nice hotel is the National. Doesn't sound very Swiss, but it was really nice. From Zermatt you can purchase a ticket to go up to the Gornergrat (be SURE to let them know if you're a senior citizen and get the discount).

Also, here's something we learned that might come in handy. In some of the rail stations there is a big lighted map of the city. You push the button for your hotel, and the route lights up! Of course we saw it as we left Zermatt instead of upon arrival.

Rosemary