Yes, you will need a special plug and a voltage converter as well. Most travel shops carry these, and depending on where u are staying a lot of hotels in Australia have them as well...

Also remember that Australia has a digital phone network, so if they have an analog phone it will not work here. Most of my work colleagues leave their phone at home as they cannot use it here..

As for recommendations...where do u want to start? I would suggest searching for previous postings on Australia, but it really depends on how long she will be here, what mode of transport she has and what she is interested in seeing!

Cheers, Louise