Subject: A caution about Passamaneria Toscana
For travelers to Florence,

If you're in Florence, be VERY careful if you shop at Passamaneria Toscana. They gave us a preliminary sales slip showing one price and then, when they shipped the product home to us in the US, they inflated the amount by 50% and charged an exorbitant shipping amount, 3 times the rate quoted by DHL.

When we made the purchase, they would not give us a final sales slip since they said they had to calculate shipping & duty. Because we had given them our credit card number, the credit card company (Citibank) refused to help.

Definitely buyer beware!

Sincerely, Steve Haeffele