Subject: Re: Amex/Delta won't give companion ticket: Suggestions? |
Hi Gail,
Three weeks have passed since I wrote my latest letter to Amex and
nary a response has been forthcoming. Based on the little evidence
I've had in the past, an answer, if there is to be one, finds it way
to me within a month. So I plan to set the clock running for
another week and put a few new wheels in motion if I don't hear from
them, probably including complaints to the Post Office, my local
legislators, and the CT Dept. of Consumer Protection. I suspect
that Amex and Delta will find it a lot easier to send me a
certificate, however valueless it may be, than to have to start
spending time responding to each of these and others I may choose.
Russell from CT |