Subject: booking agency or hotel
Hi, Ziners...Just curious whether list members prefer to use a booking agency or book with the hotel. I see great deals on the booking sites... yet, I know people who have had problems with their hotel, and neither the booking agency nor the hotel would take responsibility. Also, I've booked online with the hotel, but I always follow up over the phone. Recently, we paid a high price for a Chicago hotel room, and a friend just booked with a booking agency and got a great price right downtown. She said she would never book with the hotel, as she got the same room and was treated the same as if she'd actually booked with the hotel. What do you think? Am I overly cautious? :-)

Best regards, Sandy in Illinois