|Subject: Re: Air Canada, Scotland Questions|
Living in Hong Kong, I take long-haul flights a great deal (at least twice/year - often more) and I have to say that Air Canada is probably my least-favourite carrier. As a Canadian I feel badly saying this but - truthfully, very few people I know are pleased with the service on AC. Airline food isn't good at the best of times but AC food has to be one of the worst. The staff are often bad tempered and, IMHO, not customer-oriented in the least. Every Canadian that I know rues the day that Canadian Airlines was taken over by Air Canada - Canadian understood the phrase 'customer service'!
However, that said - prices such as they are these days - I would still choose Air Canada over another airline if the price was right!
Cheers! Judy in Hong Kong