|Subject: Who is right? A problem with Delta Airlines.|
Hi, I need help and advice. My daughter left to-day from
Miami to Barcelona, via Atlanta in Delta. She is flying
Business. A paid ticket. This is what happened, the Miami-
Atlanta flight left late and she lost the connection to
Barcelona. Delta knew the plane was going to be late but
they flew her to Atlanta today anyway.
Now she has to spend the night in Atlanta. She just called me and I was astonished to find out the Delta told her that she has to find a hotel in Atlanta and pay herself for it. They say they are not responsible because the flight was delayed by bad weather. Does any one know is this is correct?
It sounds terrible to me because she bought a ticket Miami- Barcelona and it is not her fault either that they flew her to Atlanta to-day knowing she will miss the connection. Thank you.
Graziella Miami Beach