|Subject: Re: Who is right? A problem with Delta Airlines|
It's great that Gail had the facts for you and not a personal account of a flight. It's good for all of us to know the facts.
I'm glad your daughter made it finally to her destination. Once she's home from her trip, I would highly suggest that she write a letter to Delta explaining what happened. My guess is that they'll offer her some sort of compensation, especially since she was flying business class with a paid ticket.
Sorry to heat that her luggage didn't travel with her. I always travel with a few days worth of clothes with me in my carry- on.
Candice NYC (left Prague yesterday, Paris as of today for the week)