On a trip to Mexico last year we found almost everyone to be wonderfully warm and helpful especially when we were lost or having trouble with our very limited Spanish.

But one incident really stands out. We took a bus from Guadalajara for a day trip to Lake Chapala (By the way, not a highlight for us!) and missed our stop. We didn't realise this until we were the only ones left on the bus. My husband spoke to the driver who promptly turned the bus around and took us right back to where we needed to go.

How's that for excellent service?

Judy Abbotsford BC