Our experience on SATA was one we look forward to repeating. Here's what we wrote in our travelogue from that trip: http://www.thetravelzine.com/port_fall2004_1VilaDoConde.htm

We flew the Portuguese airline, SATA Internacional, between the islands and Lisboa last fall and were very impressed with their efficiency, service and comfort. We are fortunate that they fly roundtrip directly to Portugal from Toronto. The ground staff and the flight attendants were courteous, friendly, attentive and seemingly happy in their work. Flying can be stressful these days and this kind of attitude is welcome. The Airbus A310-300 economy section was configured with comfortably wide seats providing excellent support and ample leg room. This may come as a shock - the meal was quite good! Hot wipes first to refresh and then we were served tasty roast turkey and potatoes, steamed vegetables and a marinated vegetable salad. Dessert was a delicious dense, moist chocolate cake. We chose the Portuguese red wine from the Beiras region which was light and fruity, perfect with the meal. Coffee and tea service followed. Beverage service continued throughout the flight. A nut loaf, juice and coffee were served in the morning. We had left Toronto at 21:00 (15 minutes late) and arrived on time in Porto at 11:00 after a brief stop in Faro. There is only five hours time difference to mainland Portugal.

Regards, Don and Linda